12 answers about booking, pricing, vehicles and pickup logistics.
How long is the drive from Markham to Pearson?
Roughly 40 to 55 minutes off-peak via Highway 407 and 75 to 95 minutes during weekday morning rush hour without the 407. We build a full traffic margin into every departure and default to the 407 for early departures when the toll is worth the certainty.
Which airports do you serve from Markham?
Toronto Pearson (YYZ) Terminals 1 and 3, Billy Bishop Toronto City (YTZ), John C. Munro Hamilton International (YHM) and Buffalo Niagara International (BUF). Kitchener-Waterloo (YKF) and London (YXU) are available for corporate charters on request.
Do you pick up from Markham corporate parkades?
Yes. Chauffeurs regularly collect executives from underground parkades and lobby entrances across the Markham corporate corridor, including the IBM campus, Allstate Parkway offices, Enterprise Boulevard towers and the Woodbine Avenue business parks. Reception is notified on arrival when contact details are provided at booking.
Can you handle Markham Stouffville Hospital pickups?
Yes. Visitor and family transfers to and from Markham Stouffville Hospital are handled at the standard flat rate, with quiet residential drop-offs when a patient is being brought home.
How far in advance should I book?
24 to 48 hours ahead for weekday morning departures. Same-day and late-night pickups are usually possible within an hour by phone or WhatsApp when the fleet has capacity, with no short-notice premium.
What happens if my flight is early or delayed?
Every arrival is flight-tracked from wheels-up. Early flights get an earlier pickup at no charge; delays are absorbed inside our free wait window — 60 minutes domestic, 90 minutes international, measured from actual touchdown.
Do you offer meet-and-greet inside the terminal?
Yes. Add meet-and-greet at booking and your chauffeur waits inside arrivals at the correct terminal with a discreet GetLimo.ca name board, then assists from carousel to vehicle.
Can Markham head offices set up a corporate account?
Yes. Corporate accounts include monthly consolidated invoicing, standing traveller profiles, cost-centre coding and priority dispatch. Typical activation is one business day.
How do I book a ride with GetLimo.ca?
Use the booking widget on this page, call +1 647-390-0006, or message us on WhatsApp. You'll receive a written confirmation with your vehicle, chauffeur notes and pickup instructions.
What payment methods do you accept?
We accept all major credit cards, corporate accounts with monthly invoicing, e-transfer and cash. Payment can be pre-authorized at booking or settled after the trip.
Do you charge extra for waiting time?
Airport pickups include complimentary wait time (typically 30–60 minutes after landing) and we track your flight. For non-airport trips, the first 15 minutes are free; additional time is billed in fair increments.
What is your cancellation policy?
Cancellations made at least 24 hours before pickup are free. Same-day cancellations may incur a partial charge to cover chauffeur scheduling. See our cancellation policy page for full details.