12 answers about booking, pricing, vehicles and pickup logistics.
How long is the drive from Scarborough to Pearson?
Roughly 35 to 55 minutes off-peak and 60 to 80 minutes during weekday morning rush hour, depending on which part of Scarborough you start from. We build a full traffic margin into every departure so you clear check-in and security without rushing.
Which airports do you serve from Scarborough?
Toronto Pearson (YYZ) Terminals 1 and 3, Billy Bishop Toronto City (YTZ), John C. Munro Hamilton International (YHM) and Buffalo Niagara International (BUF). Kitchener-Waterloo (YKF) and London (YXU) are available for corporate charters on request.
Do you pick up from UTSC, Centennial College and student residences?
Yes. UTSC residences, Centennial College Progress and Morningside campuses, and off-campus student housing across Scarborough are standard pickup addresses at the regular flat rate. End-of-term luggage-heavy departures are handled in an SUV or Sprinter when needed.
Can you handle Scarborough hospital visitor pickups?
Yes. Chauffeurs regularly pick up and drop off family visitors at Scarborough Health Network's Birchmount, Centenary and General hospitals, with quiet residential approaches when a patient is being brought home.
How far in advance should I book?
24 to 48 hours ahead for weekday morning departures — Monday and Thursday between 4 a.m. and 7 a.m. are the busiest slots. Same-day and late-night pickups are usually possible within an hour by phone or WhatsApp when the fleet has capacity, with no short-notice premium.
What happens if my flight is early or delayed?
Every arrival is flight-tracked from wheels-up. Early flights get an earlier pickup at no charge; delays are absorbed inside our free wait window — 60 minutes domestic, 90 minutes international, measured from actual touchdown.
Do you offer meet-and-greet inside the terminal?
Yes. Add meet-and-greet at booking and your chauffeur waits inside arrivals at the correct terminal with a discreet GetLimo.ca name board, then assists from carousel to vehicle. It is the calmest way to receive elderly relatives, unaccompanied minors or first-time visitors to Toronto.
Can Scarborough businesses set up a corporate account?
Yes. Corporate accounts include monthly consolidated invoicing, standing traveller profiles, cost-centre coding and priority dispatch. Typical activation is one business day.
How do I book a ride with GetLimo.ca?
Use the booking widget on this page, call +1 647-390-0006, or message us on WhatsApp. You'll receive a written confirmation with your vehicle, chauffeur notes and pickup instructions.
What payment methods do you accept?
We accept all major credit cards, corporate accounts with monthly invoicing, e-transfer and cash. Payment can be pre-authorized at booking or settled after the trip.
Do you charge extra for waiting time?
Airport pickups include complimentary wait time (typically 30–60 minutes after landing) and we track your flight. For non-airport trips, the first 15 minutes are free; additional time is billed in fair increments.
What is your cancellation policy?
Cancellations made at least 24 hours before pickup are free. Same-day cancellations may incur a partial charge to cover chauffeur scheduling. See our cancellation policy page for full details.